Unlimited help desk, 24/7 monitoring, patch management, and strategic planning — all in one flat monthly agreement. No surprise invoices, no finger-pointing, no offshore support.
Phone, email, and remote support for every user. No caps, no per-ticket fees. Critical issues get an immediate response.
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24/7 Monitoring
Servers, workstations, and network devices monitored around the clock. We see alerts before your team does.
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Patch Management
OS and third-party patches tested and deployed on schedule. Your environment stays current without anyone touching it manually.
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Onsite Support
When remote access is not enough, we come to you. Onsite visits for hardware, installations, and anything that needs hands on deck.
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Asset and Vendor Management
Every device, license, and warranty tracked. Vendor calls handled on your behalf. Renewals flagged before they lapse.
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Security Baseline
Huntress MDR endpoint protection, MFA enforcement, and security hardening included in every engagement — not sold separately.
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Full Documentation
Network diagrams, credentials vault, hardware inventory, and runbooks maintained from day one so nothing lives only in one person's head.
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Quarterly Business Reviews
A dedicated meeting every quarter to review performance, plan ahead, and align technology decisions with where your business is going.
The right fit for organizations that need IT to just work.
25–500 employees
Small and mid-size organizations that need enterprise-grade IT management without the cost of building an internal department.
No internal IT department
Businesses that have never had a dedicated IT person and need full-service management from the ground up.
Multi-location operations
Companies running across multiple offices, states, or sites that need consistent IT management from one team.
Replacing a current MSP
Organizations frustrated with reactive support, long wait times, or offshore tickets from a provider who barely knows their name.
Growing businesses
Companies that have outgrown informal IT arrangements and need a real partner to manage infrastructure as headcount scales.
Regulated industries
Healthcare, financial services, and government organizations that need IT aligned with compliance requirements from day one.
Why Cloudable is different
The difference between a help desk and an IT partner.
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In-house engineers — every single one.
We never route your ticket to an overseas call center or a contractor who has never seen your environment. Every person on your account is a Cloudable employee based in the United States.
Support team composition
US-based Cloudable engineers100%
Outsourced / offshore support0%
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Documentation that survives staff changes.
When we onboard a new client, we build a complete knowledge base — network diagrams, device inventory, credentials vault, and documented procedures. Nothing important lives only in someone's head.
Documentation delivered at onboarding
✓Network topology diagram
✓Device and asset inventory
✓Software license register
✓Credentials vault
✓Vendor contact list
✓Documented escalation path
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Security is not an upsell.
Huntress MDR endpoint protection, multi-factor authentication enforcement, and security hardening come standard. We believe security and IT management are the same job, not two separate line items.
Security included in standard plan
✓Huntress MDR endpoint protection
✓Multi-factor authentication
✓Patch management and hardening
✓Email security configuration
✓Security awareness training
✓Backup validation
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Strategy included, not sold separately.
Every quarter we sit down with your leadership to review your environment, discuss upcoming needs, and talk about where technology can serve your business better. That conversation is part of the agreement.
Quarterly business review agenda
●Ticket volume and resolution review
●Security posture summary
●Upcoming renewals and budget items
●Technology roadmap discussion
●User and device changes
●Strategic recommendations
Ready to stop putting out fires?
Schedule a free technology assessment. We will review your current environment, identify the gaps, and show you what managed IT from Cloudable looks like for your organization.
